Private pilot support
Tell Mimi where work gets stuck.
Ask for help, flag friction, or request a workflow setup pass. Signed-in users can stage requests inside Mimi first, and pilot email remains available when account access is the blocker.
Support>
Something is blocked
Use this for account access, onboarding, workspace trouble, or anything that stops useful work.
Feedback>
Something feels clunky
Flag friction, confusing copy, missing workflow steps, connector needs, or places where the product should guide better.
Pilot>
You need setup help
Ask for help turning a real business process into a workflow, approval path, or daily brief routine.
External sends, posts, purchases, and production changes require approval.
Support notes do not become runtime memory unless reviewed.
Tenant and workspace data stays scoped to the signed-in business.